1) While on the Firestick, hit the HOME key (looks like a house)

2) move the cursor to the magnifying glass and select it.

3) in the SEARCH bar, enter QXC

4) move the cursor and select QXC Stream

5) Select DOWNLOAD.  It will install the new QXC Stream app

6) Once downloaded, select QXC Stream to open the app

7) Enter your login credentials.

   Your QXC Stream Login will be:

    “RC” your building number, and unit number.

     example:  RC13104   is my login ID

    The password is “123456!” for all units.  You can call QXC support should you need the password changed at a later time.  You will also be prompted to enter a device ID.  Just name it whatever you wish.  I used “bedroom” and “living room” for my device names.

8) Select SUBMIT to register the app on your firestick.

9) launch QXC Stream to test it out.

10) move the QXC Stream app to the front so it shows every time you launch the Firestick.  to do this:

1) Select HOME, the house icon.

2)  select the grey box with 3 squares on the right. 

3) Navigate to YOUR APPS AND CHANNELS

4) Highlight the QXC STREAM app and hit the three lines on the Firestick remote.  A menu pops up on the right. 

Select MOVE TO FRONT

The QXC Stream App should now appear next to the current QXC app on the menu bar.

You are done.

If you get how to do this, please help a neighbor and help out.  If you don't understand what is in this email, please make an appointment with QXC to schedule a visit as yesterday’s Fiber Feed from QXC suggests

More to Know:

You should be aware that they have not yet included channel 64, our Community Channel on the new QXC Stream app yet.  I have made it clear to QXC that River Club residents use this Channel 64 heavily and that they should not be deploying the app until it is ready.  The manager, Weldon Brown, at QXC has indicated that our community channel will be included at some time, but not until after they complete upgrading all communities.  I was not given a time frame, and expressed to him that this community will be upset.  I got nowhere with him, but have made my plea to Helene Mark, VP of sales at QXC.  She will see what she can do and understands our need. 

Without a date or commitment to make sure our community channel is up on the new app, I am suggesting that you do not delete the existing QXP app so you might access the community channel at least until Feb 28, or until our Community App is on the new app.

According to QXC's  tech team manager, they plan on knocking on doors this week, and are hopeful that a Board member can let them into homes that are not occupied.  They have given you support numbers to schedule appointments should you need help.  I will not interfere with their plan.

Jon Korda